Temporary Extended Processing Times
Recently, the 3D Printer that is used to print almost all of our products experienced a major malfunction. Replacement parts have been ordered to repair the machine, but in the meantime, we are unable to print parts until it is repaired. For now, most of our products have been listed as "backordered" and you will be unable to purchase any items until we are back up and running. I expect this to be less than two weeks of downtime, but that depends on the repair being performed correctly.
If you would like to receive an update on when we are back up and running (and receive a coupon toward your next order as a thank you for waiting), please visit the CONTACT page, and submit an inquiry with your email address mentioning what parts you were interested in purchasing.
For those that have pending orders with us, you will receive a specific email in the next couple of days to detail if your order is included in the delay or not. I plan to provide options for those that are waiting for their order, so please check your email. If you don't see anything in the next couple of days, please contact us.
We would like to also take this opportunity to thank every one of our customers. We truly appreciate your support, and plan to bring some exciting new products very soon. Stay tuned!
4/23/2016 07:57:59 am
Vaterra ascender battery relocation rigid tray
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Jens Cole - Owner